
In addition to the service tag, there is an Express Service Code which is a 10-digit or more numeric version of the service tag. The Dell EMC service tag is a five or more character identifier that is unique to your product. You can identify your system using the unique Service Tag. The Mercer end of life date is 5 years after the deployment date for Apple iMacs and 4 years after the deployment date for Apple MacBooks.Finding your Dell EMC Service Tag / Serial Number or Product ID: The sticker is usually placed in the following locations: Locate the "Property of Mercer" sticker and identification number on your computer. The Mercer end of life date is 5 years after the Ship Date shown for Dell desktops and 4 years after the Ship Date for Dell laptops.Select the View warranty details link in the Warrant status box.Enter your 7 character alphanumeric Service Tag in the Search Support box and select the Search button.Desktops: The Service Tag is located either on the top, side or on the back panel of the computer.įollow the instructions below to determine the age of a Dell computer.Laptops: The Service Tag is located on the bottom panel of the laptop.The Dell Service Tag is a 7 character alphanumeric code used to identify specific products.

See information below for instructions.ĭell uses product identifiers like Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. If the identification number is not 7 digits long, the computer's age must be verified by the serial number or service tag. For example, if a computer has a sticker with 1201326, it was deployed in January 2012. If the identification number is 7 digits long, the first 2 numbers represent the year the device was deployed, and the next 2 numbers represent the month.

If your computer is end of life, visit our purchasing website for replacement options. Please see the Computer Equipment Service and Support Policy for information regarding service charges. Equipment considered end of life hardware may still be serviced, but charges may apply. Mercer provides full support for Dell and Apple computers purchased through the IT department.
